The scandal at the airport in Poznan. Yesterday evening instead of passengers from Szczecin to Goleniow reached by plane, arrived at the airport after seven hours, because they had to go by bus.

Passengers who on Wednesday instead of by plane from Poznan to Goleniowa had to travel by bus, they are outraged by the attitude of operating the airport. - If someone had told us right away, zdążylibyśmy still on the train - says one of the passengers - After three hours of waiting we had to ask for something to drink or eat.

Flight from Krakow to Szczecin was to last just over two hours. In Poznan it was planned stopover in the chair. 19. However, after the plane settled on the tarmac, passengers were turns of the machine.

http://www.youtube.com/watch?v=0b_hUI3_V5Y

- Ignorance and arrogance. Zero respect to the client. What fifteen hear mixed messages through a megaphone - resented passenger of Kolobrzeg. - Nothing can learn and the last evening train to Szczecin leaves the chair. 20.30. It's just that we were issued no luggage.

At. 20 fly all the time bore on schedule as delayed so the passengers had hoped that they would continue their journey. They waited. At approx. 21, it turned out that the plane was already not start.

- This is silly - says Artur Masojć, one of the passengers. - None of us are not interested. Time is running out. If information about the liquidation of the flight appeared earlier, we would go on the train and at night we would be at home.

Meanwhile, the bus, which was to carry passengers to Szczecin appeared approx. H. 22. Passengers demanded lunches and got him only after the intervention. Bus went on tour.

- I'm from Koszalin. My car is parked in Goleniów. I still have the strength to lead - says another passenger.

- Passengers are sorry for the situation. The cancellation of a system failure the aircraft was przeciwoblodzeniowego. The problem was detected by the pilot after landing in Poznan - says Jacek Balcer, Director. Eurolot marketing. - We tried to download to place a mechanic from Poznan, which could make repairs. Unfortunately, that person was not there. We also considered the possibility of bringing a mechanic from Warsaw, but after tests proved impossible. Then we knew that the flight is canceled and the information we provided. Should notify handling agent, which also provides a shuttle instead of the plane, for which of course we pay. Only if a passenger waits for more than three hours on alternative transport, you are entitled to reimbursement for the plane ticket. The website Eurolot's e-mail address to which you can send complaints.

According to airport spokeswoman messages advertised cruise passengers K2037 / 8 to reflect information from the airline.

- Yesterday evening, the majority of the passengers staying in the main lobby, was in constant contact with representatives of the handling agent. Travelers also received printed with information about
their rights - says Hanna Surma, head of the communications department Ławica Airport. - After receiving the decision of the cancellation of flights on the route POS and POS-SZZ-KRK, an organization of meals for travel and transport replacement workers handling agent immediately joined the action. Complaints, complaints or claims for compensation must be submitted with the carrier, whose client is a passenger. I am very sorry that this was the case for Shoal and passengers have experienced many inconveniences.